Had a really good experience today with this compa...

Had a really good experience today with this company. The AC unit went out leaving my wife and I to sweat it out in the living room last night. We called at 7am on Monday morning and believe it or not.. WE GOT AN ACTUAL LIVE PERSON!!! They said they would send someone out to diagnose the problem and give us an estimate between 2-6. The person actually came out a little early. The sales rep was courteous and didn't try and up-sell us on anything. He said he could put what amounted to a band aid on the system, or we could replace it same day.

Since I didn't want to get caught in the cycle fixing this and that I agreed to buy a new unit. Miguel came out and did a great job replacing my unit for the price (which I thought was very reasonable). In the span of 8 hours, I got two folks out from this company, a reasonable estimate, timely responses and finally a cool house. I would recommend this company.