Justin Herrin

Review of United Apartment Group

Please never rent here. Save yourself the trouble....

Please never rent here. Save yourself the trouble.I lived here for 3 years before the new management took over and love it. But I hate living here now. So here's a list of things my roommate and myself have had problems
with since we moved in.

1. Move in date kept getting pushed back and we weren't compensated for prorated rent for a later move in date.
2. We didn't have a hot water heater for 10 days after we moved in.
3. I had a bunch of unknown fees that weren't told to me by the leasing agent at the time. But management later
decided to gouge me with these fees.I mean why would they have given us the keys without charging us
with all of the appropriate fees? But apparently I had to pay a bunch of fees I didn't know about
and management never told me about it. They just charged me a bunch of late fees for not paying
money that I never knew I owed for the apartment.
4. Our A/C hasn't been working properly for over 5 weeks now. Management has replaced the unit and tends to blame us (the tenantsr)
for the fact that the A/C isn't working.
5. Management tends to post "Contact us" type comments on here. They will probably post one as a reply to this comment.
But I HAVE contacted them and it has been useless so far!!!!

Corporate is no help whatsoever. Don't even bother.