Teri Madonna Review of Mackenzie Health
This hospital is disorganized, rushed, clueless, a...
This hospital is disorganized, rushed, clueless, and bureaucratic. Especially if you are not from Canada, go to a different hospital. As I am a visitor, my ER visit costs $680. During the visit, the doctor ordered an ultrasound, which he and several nurses strongly pushed to schedule the next day, as I would be waiting too long to have it the same day. I followed their advice, and returned the next day for the ultrasound. Afterward, I was told I needed to pay the $680 again as if I were a new patient, just to have my results interpreted by an ER doctor. If I had ignored the advice of the staff [or if anyone had informed me that I would need to pay again], I would have waited and been able to afford my complete visit. Because of the staff's careless oversight of my not being Canadian, I was not able to receive a diagnosis from my ER visit. Registration staff said "there was nothing they could do."
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