Kent Dowell

Review of Belltown CSO

Always take a pad to make notes on paper work you ...

Always take a pad to make notes on paper work you need to bring back and then read it back to the case manager before you leave. No one will tell you, if you need to see a case manager that they stop at 2pm. I look at the hours thinking I had until 4 pm and got there at 2:30pm and had to come back another day. I really had to gather myself to go hat and hand to ask for assistance. Being turned away made me not come back for two weeks and things were even worse. Case managers seem to be professional and there to help folks, unlike the combative, adversarial , abusive employees in Atlanta Georgia. Be polite, say please and thank you ,you'd be surprised how that can make all the difference.