Our washing machine has been broken for a week. Af...

Our washing machine has been broken for a week. After getting in touch with someone, she said the earliest someone can be sent out is in two weeks. The washer is an included amenity at this unit so to be told the earliest we ll get someone out to look at the washer is in 3 WEEKS is shocking. Everything has become more difficult since they have taken over. With old management, this washer issue would have been taken care of within days.