alex pose-gil

Review of Grosvenor House Dubai

Hotel supplied a baby cot that is like NHS war bed...

Hotel supplied a baby cot that is like NHS war bed. Was not impressed. Staff where not clear/knew policy for half board and with sister hotel. Meals for our son where charged (under 2's eat for free) at the end it was removed from the bill. Lastly the hot water tap in the bath came loose so unable to use.
Otherwise 85% staff was amazing especially with our son. Would go back but with hope that with all the management they can tighten up on what rules so guest do not have to bring it up.