Sharon O'Neill

Review of SpaceWays

No confirmation, no communication, no call back, n...

No confirmation, no communication, no call back, no one picking up the phone just rings out for 20 minutes then you are asked to leave a message which doesn't get responded to for days. Unhelpful, rude staff on the phone when you do get through. The sales team offer good rates but in reality the service is not good. I had sleepless nights with this company. Eventually got through and confirmed arrangements for the next day as I hadn't heard from them and then they called me straight back to say they could collect the crates but not deliver them when they were supposed to - 20 hours before the move. This would leave us unable to run our business for 4 days. Ended up doing all the IT packing ourselves as they were over 2 hours late. Wouldn't use them again.