B Bakes

Review of Santa Monica BMW

In response to smbmw:

In response to smbmw:

It's not a feeling, I have had actually multiple bad experiences at this dealership.

1. Dealership took nearly a month to get a lease funded and held about $10k owed to me. I had to get bmwna involved, car was a couple days away from being returned. Smbmw didn't file properly.

2. My year old car broke and needed repair. Car was fixed after 2 weeks but dealership never called. Checked in at 3 weeks.

3. When I went to return my lease no one would return my calls or emails. Took about 7 calls and 2 weeks to finally get an appointment. Haven't been back since.