One star is still not enough!

One star is still not enough!
We ordered an expensive gas hob. Delivery should take place on Saturday, nobody came (stayed at home all day) - so a parking okay for Monday was given, the garage door was unlocked and stated in the parking notice that it should go to the garage and the door was open from behind.
When I received the message that the package had been delivered, I was taken aback - the deliverer was not even able to correctly write down my last name - it is a completely different name.
So I sent someone over and the package was totally obvious and just outside the front door, everyone could have taken it. Just a cheek.