Oliwia Szutkowska

Review of Brothers Restaurant and Pizzer...

I heartily recommend avoiding this place with a wi...

I heartily recommend avoiding this place with a wide berth. The waitress was rude, looking as if she was working as a punishment. She was walking around the hall full of people, clearly letting everyone know that she didn't care. She couldn't take the tray in her hand, so she brought 5 drinks in 3 turns, each with an interval of 10-20 minutes, finally commenting that she did not have 3 hands. Beer is not on the menu and we have not been informed about its price before serving. We waited about 1.5 hours for 2 pizzas. After 2 reminders for the missing cutlery, I had to go to get them myself, and then I heard that we had NO food, so we can still wait for the knives necessary to consume it. In the meantime, another waiter managed to fully service 2 tables which showed up long after our arrival. Regarding our complaints about the quality of service, the waitress replied that we had a negative attitude towards it from the beginning. There is no question of talking to the manager, because there is no such thing in the restaurant. The quality of the food in relation to its price is well below average. The pizza was completely undercooked, the middle part could not be forked, it tasted more like a pancake spread with tomato paste. As for a place with a pizza in the name - embarrassment. In the era of a pandemic, the restaurant has an alarmingly neglected approach to sanitation. Nobody from the service staff had masks or helmets. I witnessed 2 ladies waiting 20 minutes for the table to be cleared from previous guests, then our common waitress handed them 2 wet wipes to wipe the table by themselves. Covid who? It is probably high time for the Department of Health Services to appear there. :)