We were so excited to stay at the Omni Rancho reso...

We were so excited to stay at the Omni Rancho resort. We originally saw it through a youtube video (Daily Bumps) where a family came to stay and had a great time. My son really wanted to go so I made a special trip to stop here for one night on our way back to Arizona. Upon arriving we were happy that we could check in immediately around 1 pm instead of having to wait until 4 pm but as soon as we got to our room it smelled musty. We walked into the bathroom where the tub was full of water. EWWW! Then we headed over to the waterpark which was the main reason we wanted to come stay. It was super hot and so crowded! We could barely walk around the pool and find seats. Once we got in the water we were super disappointed to find that the water wasn't even refreshing. It was HOT! We stayed for a total of 2 hours because we were overheating. We are from Arizona so we are used to the heat but this was awful. We purchased a kids grilled cheese and waited forever for our waters to come out. We were practically done with our food before they even got to us. The food was ok but way overpriced. $8+ dollars for a small icee. For the price of the room which was $239 plus the resort fee, I was super unhappy with what we received for this price and would NOT recommend it to family and friends. :( The best thing about the entire trip was the air conditioning in the room! There are a ton of places to stay in Palm Springs. Spring on over to another hotel and don't waste your money or time with this place!