Ekco Hernandez

Review of Meadows Women's Center

My mother had gone to this office twice before and...

My mother had gone to this office twice before and recommended I go to them as week. She like Dr. Kirsten and suggested her to me. That all went up in shambles as my mother had an appt recently and they have you check in on a patient portal that s basically an ipad. My mother is NOT computer savvy in the slightest. I d she could have a basic flip phone she d be tickled. Anyways, she arrived to her appt and the kiosk is glitching so she asks the blonde receptionist/assistants behind the desk for help and the lady s says just answer the questions my mother tells her she s trying but she isn t computer savvy and she needs some assistance again the woman says just answer the questions and press continue. My mother tells her again I am trying it s not working! Can someone come help? Again the lady says just answer those questions and that will complete your check in. So embarrassed by other women overhearing this while they are waiting for their appointment. My mom then try s to just skip and it won t allow her to skip, then the kiosk asks for an email and she doesn t have one. So she tells the lady I don t have an email and I can t skip this portion. The women very rudely and loudly shouts at my mother and says I told you, you have to answer the questions. Take a picture of your license and enter you I for in order to complete the check in! My mother obviously upset says you know what I don t actually and proceeded to leave. This is every u professional and rude of the front desk staff! It wouldn t kill them to help a patient understand the kiosk not everyone is computer savvy. Needless to say my mother will not return, I will not give them a chance and both my aunts that are patients will be leaving also. I suggest the doctors pay attention to their rude, unprofessional and LAZY front desk staff! Do NOT visit Meadows Women s Center!