V

Vincent Brandon
Review of Kaseman

4 years ago

It seems like the staff goes one of two ways: nice...

It seems like the staff goes one of two ways: nice and useless, or mean and useless. Nursing staff forgot to enter Mother's information into Epic (their medical system). Presbyterian hospitals don't carry contact information for all the doctors in the network, so we had now way of contacting the transferring doctor from a separate urgent care. Switchboard hangs up when you call. It's almost scary how bad the management, NP, and charting staff are.

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