Absolutely shocking customer service, order not de...

Absolutely shocking customer service, order not delivered when stated, now been told will be another two weeks minimum, have asked to cancel order as I only ordered when I was told the items were in stock and available for immediate delivery. Now they have my money I get no response to emails, website contact forms or telephone calls, Have spent hours this week alone on hold waiting to get to customer services. Will take legal action / trading standards if I don't get a response soon, if anybody wants to join in a joint case let me know.
DO NOT BUY for these guys.