Lauren Vazquez

Review of Sands Regency Casino

Worst customer service ever.. Mina the hotel reser...

Worst customer service ever.. Mina the hotel reservation manager was so rude my friend called in a reservation for us and they denied it because it was under my friends name, after we drove in a huge storm and I called the night before to make sure and was told no problem I get here and I was unable to check... VERY POOR SERVICE I REALLY HOPE THE MANAGER ABOVE GET CONTACTS ME And makes this right....