Just got off the phone with a "National Account Ex...

Just got off the phone with a "National Account Executive". While discussing whether or not to go ahead with their services, I was highlighting some issues that I'd had with the terms and conditions. I explained how it was going to take some time to decide whether it was worth the large investment (proportional to competitors); especially with my objection to their infallible right to any material that resembles anything close to their work (that's a potential legal quagmire waiting to happen). While explaining all of these things with one of their representatives and how I didn't want to burn any bridges, but that our business was unable to give a clear, well-though-out answer this very moment, he abruptly cut the call short. He told me (with a slight bit of finesse), " I have some real work to do today, stop wasting my time." He hung up and ended the all of 2 minute conversation. I was seconds from telling him to call back next week, and that we'd most likely weighed the pro's and con's. I guess they don't want our business? Oh well, no skin off my bones, however a warning to the wise; read all terms and conditions, reviews, materials and any other literature that is available. I found mixed reviews and had mixed results as well. A marketing firm should know how these kinds experiences affect future business, and appropriately take measures of oversight and quality controls to ensure that this doesn't happen. Regardless they will do all in their power to make this review hard to find. I would make it a one star if it would't mean that less people would see it.

TL;DR: Read your terms and conditions/ reviews, and don't expect 100% professional courtesy from Townsquare