Jojo Guadiz

Review of Royce Hotel

First and foremost, the service of the waiters is ...

First and foremost, the service of the waiters is terrible. On one occasion, I asked for water in my table but my request was ignored. On another occasion at the breakfast lounge, I asked for coffee, again I was ignored. I have to go to the coffee nook and get one myself, yet the waiters attended the request of other customers. SELECTIVE SERVICE.

The room was clean and well-maintained. The food was, on the average, good.

In most high-end hotels, waiters know how to greet customers. The waiters of Royce tend to ignore customers.

I would not recommend this hotel to customers with discerning taste.