I have been trying to get a referral for a pediatr...

I have been trying to get a referral for a pediatric dentist for the last 3 or more months and it has been a nightmare to say the worst...Been on phone with their representative multiple time asking them to provide an approval to see a pediatric dentist within the network and they did provide twice but to a dentist office not of my choice...they keep asking me to call my primary dentist and ask them to fax the correct address for the pediatric dentist that i wish to take my kid and my primary dentist keep sending them the correct name and address...(once i made the primary dentist fax the correct name and address in front of me...and also got a copy of the faxed copy) yet Healthplex keeps sending referral to consultation for a wrong dentist office... God help them... Like some comments i read, i too would like to given them zero rating...