The first time I bought a used vehicle from here, ...

The first time I bought a used vehicle from here, it was great (compared to now). My situation started when I got a call saying they wanted to "buy back" my car and get me into a new vehicle (aka trade in). I said I would come in and did. I met with Ryan Washington and it went well until I couldn't afford the monthly payments so I left. This is not my complaint.
Ryan contacted me three times to come back in and see if they could get me into a new car. The first time I showed up we had agreed on a time. When I showed up he was "with a customer" so I waited. Then I over heard the receptionist say that he was gone for the day. Later, I was told he was sick and left. Fine, it happens. Benefit of the doubt.
The second time I showed up at another agreed time slot. Once again, there was no Ryan. He isn't there because he clearly doesn't work that late. What makes me say that? His co-workers and the receptionist aren't as quiet as they may think.
I was contacted by again Ryan asking when I can come in. I said I did not want to because I had already showed up twice and he was a no show. His response was that he "set up someone to meet me". Not true because the second time he did a no show, a random manager walked out to chat to the receptionist and asked if I had been helped. She said 'No, Ryan Washington already left for the day'. He did his best and I had no problem with him.
The third time he contacted me to insinuate it was for sure. So we agreed on "noonish". He said he would have to speak to his manager to see if the special he had spoken about would be good for 2 days later. I made a 4 hour drive and showed up at 12:16pm then sent him a text to verify the deal was still good and that I was there. He responded by saying the deal was still good, he would tell me about it but that he was in a meeting. A meeting is defined as "an assembly of people, especially the members of a society or committee, for discussion or entertainment." I said I was there at the dealership and was leaving afterwards and would not be coming back. So, as the patient person I am, I waited. After 20 minutes I figured it was not meant to be. As I drove out of the parking lot, who do I see? Ryan Washington speaking to other customers. I understand he was working but to use the excuse (on top of so many) that he was in a "meeting" is a lie. There's no reason why I would do business with an individual like him, whom represents a whole dealership, so I called my cell phone company to block his number. At this point Ryan was pretty much harrassing me because he does not have the capacity to keep his word nor have any time management skills. If I had the same problem in my job where I lied to ill and scared patients, I could possibly be unemployed.