I've never had a problem with any part of the powe...

I've never had a problem with any part of the power board. When I moved over here from Carter County, the customer service person who set me up was very nice. Every time I go in to pay my bill, it doesn't matter who takes care of me. They are always nice. After my house was inspected and the electrical passed inspection, they were right out here the next day and had the power on. So I couldn't find any fault with them even if I looked for it.