Aaron was our technician today. This was the serv...

Aaron was our technician today. This was the service call that won us back, after not using A#1 Air for a year. He explained future maintenance choices and seemed to do a solid job. He also told us there had been some management changes in November--we could tell right away it's for the best. We even received an e-mail with the tech's photo before he arrived. We bought a unit from A#1 Air in 2010 and had always used them for service. Two years ago were were very disappointed by our second missed service appointment in a year's time (the second without even so much as a phone call to say they weren't coming). Keep the prices low, keep appointments on time & keep techs like Aaron, & A#1 Air will remain our company! 5 Stars for Aaron, 4 Stars overall