Irene Lauese

Review of Habitat for Humanity ReStore S...

I am writing this review on behalf of my grandfath...

I am writing this review on behalf of my grandfather who is a Retired Carpenter and a Vietnam Vet, last week he was at the San Carlos location & was rudely talked to when Enquiring about prices on some door casings he was given exceptionally poor service in the warehouse, not only once but on two occasions. The (Hispanic) Manager was hollering don t come back here into The employee area . Grandpa couldn t get any help, & he was only trying to get the dimensions and pricing of the doors, & the (Managers ) response was those were his doors, & he refuse to give him a price. He said to my grandfather he would price them when he got ready

In my Personal opinion the customer service is lousy & POOR At best I wish I can give this place a -3 stars

I would also like to add it s a shame that senior citizens could be treated this way

I hope there s a manager reading this a real manager and not this jerk he should be fired

I went with grandpa to Home Depot as soon as we walked in the door they greeted grandpa with a handicap cart and asked us what we needed help with they got us exactly what we needed it didn t even take 30 minutes