O

Ozzie Yildiz

4 years ago

The Better Business Bureau should re-name themselv...

The Better Business Bureau should re-name themselves the B B E - Better Business Extortionists!

Did you know companies who donate money to the 'Bureau' get an instant A+ rating?

As a sign of common courtesy, I replied to the BBB while my colleague was away on vacation. I wanted to acknowledge the complaint first and foremost and requested any additional information they could provide to ensure we handle the matter accurately and in a timely manner.

The Response: forget the complaint, they could make it go away assuming our company took advantage of the special discounted BBB sponsorship offer. This would instantly improve our rating as well as establish our brand as a reputable organisation. These types of complaints would be a thing of the past and simply go away.

How is this legal? If the BBB is here to police the rights of the consumer - who is policing these vigilantes? I implore a representative of the BBB to deny my accusations about paying for a better business rating! They are not a government entity but a 'FOR PROFIT BUSINESS ENTITY'.

On second thoughts, the B B D is more apt... the BETTER BUSINESS DISGRACE!

The TWO stars is to ensure people actually read this review. I feel 1 start ratings are angry patrons focusing on a single item. I focus on a single issue but feel it important enough for people to read.

Comments:

No comments