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Faginal Wilkerson
Review of Safari Sun

4 years ago

I requested a quote for some items our agency prev...

I requested a quote for some items our agency previously purchase through Safari. I was given an email by one of the customer service agents to email and request a quote. The emails was sent Thursday afternoon to Melissa in Sales. I contacted her on Friday and she indicated that some of the information was left off the quote. I quickly sent her the info that was inadvertently left off. I tried contacting her to follow-up and she kept sending me to her voicemail. I left a message on her voicemail and sent her an email as well. Today is Monday, and I still haven't received any response from her. Very unprofessional. Obviously they didn't want our business so we decided to go with another vendor.

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