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Priyanca Kalpoe

4 years ago

Last Saturday, August 4, together with my boyfrien...

Last Saturday, August 4, together with my boyfriend, we selected a new kitchen for our new home.

The salesman had four hours before he had his next appointment. The first two hours went very well, walked out together through the showroom and selected a number of equipment. After 2 to 2.5 hours the salesman got in a hurry and it all had to be done quickly.

He could not show us all the equipment and for the handles of our kitchen cabinets we had to send an e-mail so that he could process it in the drawing and order confirmation.

Yesterday an e-mail sent to the seller to schedule a follow-up appointment containing a number of changes. I find it very customer-unfriendly how the seller has acted with us and I am very curious as to how this will end.

Whether we are being turned away or whether we receive the service we deserve. It is not a small amount that is spent there ... :)

To be continued..

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