Pick up time was 11:10. Was present on meeting poi...

Pick up time was 11:10. Was present on meeting point since 10:45 (I double checked the location and map that was sent to me by get your guide and conversation from whatsapp) and we were waiting until 11:30 until I have to contact them and said that they were waiting for us til 11:20.. Well obviously we're not picked up and ruined our plan for the entire day. Im giving one star for the technical support who fixed my refund... book at your own risk...