Wisssm Nasrallah

Review of Hewlett Packard Middle East

I have no experience with HP other than trying to ...

I have no experience with HP other than trying to call them with no answer ever and the system automatically hangups in your face. Anyhow I just wanted to note that i bought the highest specked Spectre from Sharaf DG. The first one came with a touch screen automatic default and after exhausting negotiation, they have agreed to replace it with a new one. I received the new one yesterday. Which again turned to be missing the wireless device. I took it back to Sharaf and after 3 hours of again exhausting negotiation they have agreed with the help of the UAE Consumer rights, to refund me my money. With 2 laptops costing around 7000 AED each to have a major factory default twice the Spectre is by far not what HP is promoting it to be. Save your money and certainly don't consider getting one.