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Extremely dissapointed. Always stay at Hyatt's as ...

Extremely dissapointed. Always stay at Hyatt's as service is excellent and beds are comfortable. Traveling for business and not being able to receive a clear room makes your stay unpleasant. My room was dirty (chip crimps on the floor, toilet paper next to the duvet on my bed, sauce jar in the floor, bathroom unclean, dust everywhere). Arriving at 730 pm on a weekday, was told no one was available to clean my room at that time.

Coffee filter was never changed during my stay, I had to dispose of everyday. Food I ordered in the room was never taken away, I had to call so they remove it. I ordered potato chips and were not edible as they look they've been cooked in very old oil.

3 nights in, everyday same experience. Such a shame when Hyatt is always my first option.

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