Katie Kaitchuck

Review of Mooxy

I do not care for this hotel. They seem to put hav...

I do not care for this hotel. They seem to put having a hip, cool image ahead of making guests comfortable. If you are looking for a room to stumble back to at 4 AM, wasted out of your mind, this is the place for you. However if you're looking for a good night's sleep and basic amenities, Do Not Stay Here.

The rooms are bare bones, and small, which is fine and to be expected. The beds are comfortable enough. But the rooms are missing some things I've come to expect. There is no coffee, no ice buckets or ice, no fridge, no hand lotion, nor extra pillows and blankets. When you check in, they tell you that you can get some of these things from a closet in the hallway on your floor. However, each time I've gone to "the stash" as they call it, it had been picked clean. Also, the fact that I have to get dressed and leave my room to get coffee is kind of unforgivable. Its 2018, I mean... come on.

My personal experience at this hotel has been awful. it is impossible for me to get a good night's sleep here. The first room I was put in was directly above the bar. It came with earplugs. This, I should have known, was a bad sign. The bass booming through my floor until 4am made it IMPOSSIBLE to sleep. On my third night, I asked to be moved. They didn't have anything in the 'quiet' areas of the hotel, so I was moved to the 17th floor... which is directly under their rooftop bar. It's quieter here, but still so much bass booming all night long. I have earplugs in and it's still absurdly loud

I've stayed in half a dozen other times square hotels. I'm not bothered by street noise or people in the hallways or any other normal sort of hotel noise. This, however, is unbearable. I really regret picking this hotel.

I want to note that the staff has been nothing but excellent. They did their best to accommodate me, but this hotel is just not my scene and it's not for anyone who expects to sleep at night.

This is not a good hotel. It is much more like a college party house. It's designed for the party to go all night and then for people to stumble off to their rooms to pass out. This is not for me. It has been impossible for me to sleep here and I would NEVER stay here again.