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Andrew Nowak

3 years ago

I had to book a room due to ice/snow and unable to...

I had to book a room due to ice/snow and unable to get home from the aiport. I took Marta to this hotel so I didnt have to drive. Lakisha at the front counter was INCREDIBLE! Due to the weather, the majority of her cleaning crew called off and only had 2 or 3 people cleaning rooms, plus many customers who were not happy. She handled everyone and everything with immaculate attention to detail and was so considerate when helping them. She had been working there since 9pm the day before, so she was also due for a rest! She somehow made the delay in rooms being ready a pleasant experience! The room was clean and the other people were friendly as well!

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