Nancy Jordan

Review of Birmingham Marriott

Check in staff was rude ? Only 2 elevators in a m...

Check in staff was rude ? Only 2 elevators in a medium sized hotel and they work exceptionally , slow ... There was a party that went on until 4:00 am in room next door which actually prompted me to write this review at 4:15 am ! Police were there upon our arrival back from our wedding around 11:00 p.m.. but the party still continued until after 4:00 am ?

They must have opened & closed their door which shuts LOUDLY at least 40 times throughout the night which kept waking us up as well as the yelling ? We will definitely address our concerns with Marriott for usually , it s a 5 star experience !

Sadly , hotel is in great location and rooms are somewhat new & clean. Pillows were soft & comfortable but beds were VERY hard almost like sleeping on the floor. You definitely can hear your neighbor or maybe ours were just so loud ? Even though it has beautiful amenities the staff don t appear happy ? Unless this is your only option , I d book somewhere else !