Called and they said eight minute wait time. so I...

Called and they said eight minute wait time. so I decided to hold. After twenty- five minutes lapsed with the same recording repeating every 20 seconds I went to hang up. As I did someone answered! I said it is nuts that you give a low ball estimate of wait time just to keep people on the line. He was nice but said they know about it. There are other companies that offer the same service. It would be a shame that another company will bite the dust due to poor customer service.