Vekku Hiivio

Review of Swissôtel Tallinn, Estonia

Definitely not a family hotel.

Definitely not a family hotel.

There is no playing place for the kids. I felt underdressed and the rude service has bothering me my husband, especially since I have fever. I lay in my bed and have difficulties to fall asleep recalling the day passed.

The recepcionist was slow to take us in, also she said we would get bigger room but we did not it was reqular size, (but wery nice). She did not wan t to give us babybeds, but finally agreed to do that.

We wanted late check out, but they could not arrange it, even though it was no holiday season.

The room was tidy and the food we ordered was good though, they did not understand the order very well and things were mixed. Also the service was slow.

The breakfast hours could be longer.

The view and location are great.

All in all I expect more for a five star hotell, maybe things would be easier if it were a bisness trip, or I wouldn t have fever and I would have dressed better and no kids with me.