Terrible service. I ordered 2 gift cards from them...

Terrible service. I ordered 2 gift cards from them to be shipped (mind you, from NY to NJ) via 2 day Fedex shipping for which they charge $20/card. For that money they did not send me a tracking number or tell me they have shipped them. Instead Hunter Mountain resort made me call them for 2 days to find that out (cause they don't pick up from the 1st try..or 2nd). After that I spent 5 days waiting for the order and only then decided to call them and find out why I still haven't received it. That, of course, took me a few days too because they rarely call back even if you leave them a voicemail..or two. It turned out that they messed up, basically pocketed the $40 shipping fee and sent the cards by regular USPS. Since these cards were meant as a gift.. for a holiday that has long passed I decided to get a refund. Of course I had to call them for another 3-4 days until I finally got a hold of them and they agreed to give me my money back, of course, without offering any compensation for keeping me nervous and calling them for 2 weeks. It's another 2 weeks after the last conversation.. and I'm still wondering when or rather IF I'll get my $240 back.. and I can't find that out because THEY"RE NOT PICKING UP.