We went yesterday and there where large groups fro...

We went yesterday and there where large groups from busses there. Staff was very friendly aside from the one who announced she was doing the last tour of the day (in french) so we went knowing that my other half spoke no French but I could translate. Then on the tour she made him the center of attention of the group saying that it was rude to speak when she was trying to explain the brewing process and if wanted to continue the conversation to go to the other side so she wouldn't be interrupted explaining to everyone else. I get that there was a tour bus from Montreal, and there had apparently been another one from Ottawa however we drove from Kingston picked up a friend in Ottawa only to reach the last tour of the day which was in French which he doesn't understand so to accommodate we went on the tour we drove 4 hours to go on and we translated for him. However that wasnt the question it was a demeaning uncalled for public ridicule. The entire reason we went there was for his birthday for his favorite beer, and that's how he was treated. Notice the rating is a 4 out of 5? Because the rest of the staff where super helpful and crazy courteous. Overall we didn't let one bad seed ruin our experience and we had a fantastic time with the other staff.