First, the person I spoke with was awesome, very n...

First, the person I spoke with was awesome, very nice. But from there it all went down hill. They set you up with a great plan for insurance, than transfer you to the Insurance company to finalize and confirm. When they pick up, they say the numbers I am giving them don't match any don't know what I'm talking about, oh and the first time someone picked up, she had trouble hearing me and I her, so after spelling my name out to her, I got a "well that is what I said" and a comment off speaker, that I heard. So I asked to speak with a different person. With that, she hung up on me. For three days we have tried to set this up , and still no one can help. And the icing on the cake? My money came out of my account! Now I have to get the bank to stop payment etc..