Have ordered a mattress from Emma through Beter Be...

Have ordered a mattress from Emma through Beter Bed. This had to be delivered from Germany and went via GLS.

I have read a lot of negative reviews, so I already had numerous doom scenarios through my mind.

However, I am pleasantly surprised by the friendliness of the deliverer and the speed with which the mattress is delivered. On day 1 he arrived in Utrecht from Germany. Day 2 from Utrecht to Amsterdam. Day 3 delivered neatly to the door.

The delivery person was also very friendly, despite the fact that he had to get a package of 33 kilos to the 8th floor. Even helped with the lifting of the package over the threshold of my front door.

In short, top service! The only point of improvement is the track & trace information. A day indication when you can expect your package helps enormously, especially with a size package of this size.