I apologize! I wanted to put 2 stars, but I got on...

I apologize! I wanted to put 2 stars, but I got one! Do not blame me! One day in December, I had the opportunity to pick up a guest from this lovely place. I was very pleased with the professionalism and attitude of the staff towards guests.
When settling, one person paid the entire amount for several people. As a result of this voluntarism, they did not want to let my guest go beyond the threshold (to the airport), motivating this by the fact that she lived for free and it would be nice to pay her. How is it, the guest wondered, to pay TWO times at check-in and once at check-out? Nope, says the aunt at the reception! You haven't paid yet! When I heard this, I did not fall off the chair just because I did not sit on it!
After 20 minutes of bickering, calls to the embassy and the unwillingness of aunts (there were two or three) at the reception to raise, sorry, tukhis, or even turn on the brains, we still managed to catch the plane! Urrrya!
I apologize! I wanted to put 2 stars, but it turned out one! Do not blame me! Somehow in December I happened to take a guest from this nice place. I was very pleased with the professionalism and attitude of the staff to the guests.
When settling the entire amount for several people paid one person. As a result of this voluntarism, my guest did not want to let me out of the doorway (to the airport), saying that she lived for free and it would have been nice to pay her. How is it, the guest was surprised, to pay TWICE times during the settlement and once at the exit? No, says aunt at the reception desk! You still did not pay! When I heard this, I did not fall off the chair just because I did not sit on it!
After 20 minutes of bickering, calls to the embassy and unwillingness aunts (there were two or three of them) to pick up at reception, pardon, tuhis or even brains, we managed to catch a plane! Urrrya!