Erik P

Review of Altitude Sky Lounge (San Diego...

Been here before and love the views, crowd, and th...

Been here before and love the views, crowd, and that they have a dj.

The reason for the poor review is based on the company's poor communication skills. I sent them a msg on Yelp 4 days prior to the day I wanted to book table service and no response, called the following 2 days and left voice mails and no response. Called the day off and same thing, called the main hotel and demanded to speak to someone and finally got a hold someone after pretty much begging to bottle service.

After talking to the host we went and he seemed to act as he didn't remember the conversation we had 2 hrs ago, anyways he was able to get is a good table and the server was great and did a great job with the service.

The venue needs to hire someone else new that will be on top of the calls, emails etc for bottles and have better service at arrival. I've had my share of bottle service experiences and I put this one at number 1 for communication.

I still recommend the place and will still be back but as for getting bottles again that will be questionable.