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Megan Roy

4 years ago

I met with Jason and test drove the Crosstrek and ...

I met with Jason and test drove the Crosstrek and explained to him that I was coming in to research my options and was not ready to jump into anything. He understood and was very nice, helpful, and not pushy. However, his manager Ken then came over and proceeded to make me feel so uncomfortable I did not return to this dealership. Ken was extremely pushy and made me feel awful. He was aggressive about the fact that I wasn't buying a car right then and there, and also made comments about how I "wasn't going to make a decision without my dad" which made me extremely uncomfortable as my father is the one who owns my current car and needs to be involved in the trade in process. I felt as if he was extremely pushy and would not let me speak.

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