Kevin Jones

Review of Les Traiteurs Bytown Catering

I usually don't complain much about products and s...

I usually don't complain much about products and services, in this case i think it needs to be said. We decided to use this service for Christmas this year as my wife was not feeling well. We got our food and is want not great. My wife allergic to peper's and we did make this clear to them. They said they were making sure to not have any in the food, and well there was so she could not eat it, so x-mas was not great. They they tried to fix the issue with another meal for my daughter's b-day, we ordered specific items and, and again it was far from perfect, and some of it was under cooked and not edible, so AGAIN they ruined another meal. We will never deal with this company again, poor food, customer service is lacking and to top it off we only got a partial refund for the total of the purchase. i have been in customer service for over 20 years and this is unacceptable.