Tony Ridley

Review of The Ampersand Hotel

Outstanding personalized service, attention to det...

Outstanding personalized service, attention to detail and luxury experience in the heart of Knightsbridge. From the moment we booked we were constantly engaged and assisted by staff, asking about our personal preferences, reason for travel and any additional requirements we would like during our few days at the Ampersand Hotel. This remained consistent throughout our stay. Overall the hotel is fresh and luxurious. Public areas are bright and accessible with access to the rooms via stairs or elevator. The corridor to our room was fantastic, with art and decor reflective of the nearby museum and arts district. A great touch. Our room was spacious and very comfortable with all the essentials and some exceptional enhancements. The in-room tea/coffee making facilities, complimented by the free minibar were great for mornings and evenings. The room s temperature control was easy and simple to use but we could also open a window to get fresh air if we chose to do so. The room came with a complimentary mobile phone for calls and internet access for the duration of our stay, which was super helpful for work and leisure as we bounced around London. The desk even had well thought out connections for mobile devices. The WI-FI bubble unique to each room was fantastic and ensured our devices and privacy were maintained without exposing us to a public network of any sorts. Our bathroom, complete with subway tiles was luxe and spacious. The in floor heating, robes, large shower and quality toiletries were spectacular. We had a fantastic night s sleep. The bed was super comfortable and pillows/covers ideal for a quality sleep in a very quiet room. Look for the signature rubber duck and the branded draw liners. We could not be more complimentary of the staff who were very engaging, helpful and most of all personally accommodating. We will be back.