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kathleen stronach

4 years ago

Thanks to the wonderful staff at the Hilton. to h...

Thanks to the wonderful staff at the Hilton. to help answer your questions and share my experience Here I go.....every staff member you come across they address you by your last name. Our housekeeper Debrah she makes you feel your at home and her kind notes helped when we were missing home I still have her mother with me and I ll treasure them thank you so so much your a kind lady...it s something thats needed in housekeeping. We Love you Debrah. The front desk staff are amazing and although the check-in can be challenging due to so many people come in at once and yes your tired but once get to your room, your settled in the front desk staff will never let you down on your complaints and demands and let s not forget those hard working bell-gentleman carrying everything you brought home but the kitchen sink and if your feet are tired I wouldn t be surprised they pig back you to your room they will do anything to make your stay comfortable. If your looking for day-tripping adventures your going to get honest answers from the cordinators waiting for you at their desk neck the the bell-gentleman and not to forget the hard working men and women running to get your car, making sure you have water, making sure some mad fool doesn t slip his foot off the break and run over your kids over please value them with your generous tips and a shout out to Cathy.
The only one negative I have for the hotel is please keep the out of control university student March breakers out of your hotel they don t respect the hotel, the guest or the staff keep its family and friendly,business friendly so keep it that way.
To the Hilton owners:
Time to Upgrade your hotel and don t cut the staff budget to do it infacr add more staff it s needed!, carpet change, paint job, new gym equipment, new company to serves your sheets, new furniture for the rooms and please get rid of those ugly metal furniture near the pool nice teak wirh pading might keep people out longer. Theses are small jester as a reminder of the other hotels around thar are more up to date. Rip the carpet out of the hallways, paint the doors and new wall papers and pleases! Stay away from brown... I do stay at the Conrad as well and it s perfect!

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