Roberto Ginelli

Review of Volkswagen Group Italia S.p.A.

For Company policy, it was decided to rent a SKODA...

For Company policy, it was decided to rent a SKODA RAPID SPACENACK / 5P / Sedan from 09/2016 with long-term rental with automatic transmission. After just 22,000 km there was a gearbox problem (gears were skipping).
15 days of waiting and after millions of calls I find that there is MECHATRONIC damage and there are no spare parts in ITALY. Waiting times to get the car back ?? Undeclared and not calculable today
Only 22,000 km and there are no spare parts in Italy, I find the situation is absurd