Franchise Autowerks

Review of Audi Plano

Almost impossible to get a returned phone call. St...

Almost impossible to get a returned phone call. Still have our 2011 A6 and have added over 1000.00 in unapproved services to our already 6800.00 bill. Recommended we replace our 6 months old tires,Then mysteriously lost our original tires after it was made clear we wanted them for warranty from the start. We bought our car CASH from them and they treat us like this? I wouldn't eve expect this type of service from a tote the note lot. Get with the program fellas because we're interested in a new A8.

Update: Received a call to come get our "Beautiful car" but when we arrived the backs of both front seats were detached and laying in the rear seat. This after it was approved for pick up. I am a automotive technician myself and the reason given was just a bold face lie.