Called yesterday receptions was rude, unprofession...

Called yesterday receptions was rude, unprofessional, and useless. So I thought I might go in to see if I could get more help. Same receptionist rude again useless older lady. I was needing information of how I could help my daughter get credit there.. If a parents comes here is because we need help or answers, we do not need an old unhappy lady to give us her attitude & not help, her bad attitude really push me down on atop looking for help... Please Fort Worth Can have a talk with this front desk receptionist...