This company is the worst company ever to deal wit...

This company is the worst company ever to deal with for anything, I am not one to post reviews, but i have to give my 2 cents. Our loan got sold to them shortly after we bought it..didn't have much problems with them in the beginning, but when i went to switch banks that was a nightmare in itself, and then we recently did a deed in lieu with them, and everything that is stated previously, is all true, horrible customer service, people not even paying attention to the information you have sent in. My "Case Manager" I was never able to get a hold of, left messages, never got a call back, always had to get someone else on the line. When I buy a house again, I will not be using them, and will tell others to not use them either.