Very disappointed ordering a kitchen + home delive...

Very disappointed ordering a kitchen + home delivery dated with a time slot between 2 p.m. and 6 p.m. not honored with more than 5 calls including one with 30 min of waiting and when I manage to have someone I am assured that I am going to receive it even though I am reporting that I have not received an order confirmation, I am told that nothing more can be done yet I am in the delivery service? In the end I arrive home knowing that I have a 20-30 min drive because I do not live there yet I wait 2 hours no one has ever arrived I still call nothing I call again at 7:44 pm finally someone who answers ! But I was in the kitchen after sales service who could do nothing for me .... who told me to call back tomorrow luckily this lady was very kind and understanding compared to the other person I had before who really seemed to me not wanting to make more effort .. so really disappointed delivery service and after sales service to see for me.