Johnny Hedgepeth Review of Crossroads Delicatessen
I've always enjoyed going to this deli/restaurant....
I've always enjoyed going to this deli/restaurant. I love my dinners there. Today (Sunday), however, the brunch was alright, but not as enjoyable as my evening meals. Our waitress was phenomenal, so 5 stars for her. However, this was the first time I ever had a negative interaction with a member of the deli counter staff. Unfortunately, this time a male member of the staff, who wasn't even preparing my order, felt the need to say that I should have called 20 minutes before to place my order. My deli order wasn't any different, except it was Sunday afternoon versus Friday evening. I'm sure he felt as if he was making a "helpful" suggestion, but the tone and manner in which he said it really took me by surprise. Normally, my husband and I don't decide what we're going to purchase from the deli until after our meal. In any case, I actually needed to sit down and contemplate if I should put back all the items I brought to the counter. My husband eventually purchased the items, but I was left feeling short-changed with customer service today. I'm uncertain if the woman who was preparing my order might have said something that led him to believe she was feeling overwhelmed at the moment, but I would've had no problem waiting if she would have felt she needed to get someone to help her. In any case, I am feeling disappointed, which is unfortunate, because I'll feel a little tinge of something the next time I see him.
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