Shikhar Agarwal

Review of The Kapalua Villas

The property itself is a beautiful one. It is on t...

The property itself is a beautiful one. It is on the northeastern part of the island which makes it rather secluded. The property is well maintained.
However, the rooms are outdated and in need of significant improvements. As seen in the pictures, there are tiles that are cracked, paint that is crusting and cabinets that need to be repaired.
The LCD TV was placed crooked in a smaller TV stand, meant for the old picture tube TVs.

Due to COVID, there was absolutely no service in the room, which is understandable. However, if the service was desired, there was an extra charge for it---> this is a little fishy, since hotel rooms generally come with free service at least once. One would imagine that for $575 per night, there could be arrangements for a room clean up service at least once every few days.